Incidents reported on status page for ECHO PRM GmbH https://status.echoprm.com/ https://d1lppblt9t2x15.cloudfront.net/logos/fe673289c1711f624aa0010167751ced.png https://status.echoprm.com/ en https://status.echoprm.com/incident/797758 Sat, 03 Jan 2026 04:30:00 -0000 https://status.echoprm.com/incident/797758#2acfafd793be386eb0428d78ea010a5ba3079040ec43a52f5cfd8769854071b7 ⚠️ Planned maintenance and update release is scheduled for Jan 3rd, from 5:30 AM to 7:30 AM (CET). Please expect intermittent service interruptions during this time. ⚠️ https://status.echoprm.com/incident/610034 Sat, 28 Jun 2025 04:00:38 -0000 https://status.echoprm.com/incident/610034#b3863cc6a3c03063f5b408f165e7c300718c0c4631627cf072184e8dde046e00 ⚠️ Planned maintenance and update release is scheduled for June 28th, from 6:00 AM to 11:00 AM (CET). Please expect intermittent service interruptions during this time. ⚠️ https://status.echoprm.com/incident/558110 Wed, 07 May 2025 09:51:00 -0000 https://status.echoprm.com/incident/558110#82455c8f63951c9cb6b7f0ed938817b2c60f0f1098ae9633148e64ade33d8a68 **Incident Summary** On May 7, 2025, our application experienced intermittent availability issues starting at approximately 05:00 AM due to an outage in our data center infrastructure. This resulted in degraded service for a subset of users. **Root Cause** The root cause was identified as a deep-seated failure within the core systems of our data center. Although a fail-safe redundancy mechanism was already in place, the nature of the error penetrated beyond its protective scope, rendering it ineffective in this instance. **User Communication** We promptly informed users of the issue through a notification badge displayed within the app, indicating a temporary service degradation. **Resolution** Remedial actions were initiated immediately upon identification of the issue. Full service was restored by 11:00 AM. **Next Steps** We are conducting a comprehensive review with our data center partner to understand the failure path in more detail. Additionally, we are exploring enhancements to our redundancy design and improving monitoring and alerting to reduce the impact of similar incidents in the future. https://status.echoprm.com/incident/536085 Sat, 29 Mar 2025 05:00:47 -0000 https://status.echoprm.com/incident/536085#1acdf4c8e29bd5f20898c2c96202248492e479a8ce0740009fe584aa3696daa1 ⚠️ Planned maintenance and update release is scheduled for Mar 29th, from 6:00 AM to 9:00 AM (CET). Please expect intermittent service interruptions during this time. ⚠️ https://status.echoprm.com/incident/473841 Sat, 07 Dec 2024 05:40:00 -0000 https://status.echoprm.com/incident/473841#4f118d7d6638dc203fb557b1b5218a65a8607b01e64bd77dd607599f2d1a7989 ⚠️ Planned maintenance and update release is scheduled for Dec 7th, from 6:00 AM to 10:00 AM (CET). Please expect intermittent service interruptions during this time. ⚠️ https://status.echoprm.com/incident/396851 Thu, 11 Jul 2024 17:25:00 -0000 https://status.echoprm.com/incident/396851#1d37fd13877d95eaba79a1cf770ab464b71e97117a00900cc087f1d498e97b89 The problem has been resolved by our platform provider. https://status.echoprm.com/incident/396851 Thu, 11 Jul 2024 13:00:00 -0000 https://status.echoprm.com/incident/396851#2d9daa008140b48c8459288f63d9583f94396c1c30722ee15b53ae07288b07da We have observed increased latency affecting file storage (images and files) for some clients. Our team is investigating and working on a solution. https://status.echoprm.com/incident/282254 Sat, 04 Nov 2023 09:00:00 -0000 https://status.echoprm.com/incident/282254#f511490d99bfa1361104a4fc845623959efa9e54003aa82b788995ed2f621366 Maintenance completed https://status.echoprm.com/incident/282254 Sat, 04 Nov 2023 05:00:00 -0000 https://status.echoprm.com/incident/282254#77724536478daacac206c5dceaee594ef43d377d01b1083be5f54b9045c5c657 ⚠️ Planned maintenance and update release is scheduled for November 4, 2023, from 6:00 AM to 10:00 AM (CET). Please expect intermittent service interruptions during this time. ⚠️ https://status.echoprm.com/incident/201212 Sat, 29 Apr 2023 07:00:00 -0000 https://status.echoprm.com/incident/201212#c3d1b10d8bcd9901edd82d24e9bbf17ee012c1638f5a0fa528459d8b0eabcb01 🎉 New Functionality will be available. https://status.echoprm.com/incident/193144 Wed, 29 Mar 2023 16:00:00 -0000 https://status.echoprm.com/incident/193144#e61c1aa4314aecdd75be0f696f8b2f1270b3cb400315f84de2fa1ab2ceade781 Long App load time was identified and resolved. https://status.echoprm.com/incident/64764 Thu, 06 Jan 2022 16:00:00 -0000 https://status.echoprm.com/incident/64764#38dcc020475512e873ffbec3112077972cdf117434682e21784d9b4419fbaa04 Backend operation may be interrupted for a short time.