Incidents and maintenance reported on status page for ECHO PRM GmbH https://status.echoprm.com/ https://d1lppblt9t2x15.cloudfront.net/logos/fe673289c1711f624aa0010167751ced.png https://status.echoprm.com/ en https://status.echoprm.com/incident/907166 Thu, 28 May 2026 10:17:00 -0000 https://status.echoprm.com/incident/907166#0ba455a3673ad0509c13f310f48102f5f6968729246867674249f5f99d64ff7b Incident Services are operational again https://status.echoprm.com/incident/907166 Thu, 28 May 2026 10:13:00 -0000 https://status.echoprm.com/incident/907166#7b8b9bc3139b32fdc4bf8f31deb2c86f7520d35e616211481de9976237b31410 Incident It is being investigated by our datacenter providers https://status.echoprm.com/maintenance/797758 Sat, 03 Jan 2026 04:30:00 -0000 https://status.echoprm.com/incident/797758#2acfafd793be386eb0428d78ea010a5ba3079040ec43a52f5cfd8769854071b7 Maintenance ⚠️ Planned maintenance and update release is scheduled for Jan 3rd, from 5:30 AM to 7:30 AM (CET). Please expect intermittent service interruptions during this time. ⚠️ https://status.echoprm.com/maintenance/610034 Fri, 27 Jun 2025 06:33:30 -0000 https://status.echoprm.com/incident/610034#b3863cc6a3c03063f5b408f165e7c300718c0c4631627cf072184e8dde046e00 Maintenance ⚠️ Planned maintenance and update release is scheduled for June 28th, from 6:00 AM to 11:00 AM (CET). Please expect intermittent service interruptions during this time. ⚠️ https://status.echoprm.com/incident/558110 Wed, 07 May 2025 09:51:00 -0000 https://status.echoprm.com/incident/558110#82455c8f63951c9cb6b7f0ed938817b2c60f0f1098ae9633148e64ade33d8a68 Incident **Incident Summary** On May 7, 2025, our application experienced intermittent availability issues starting at approximately 05:00 AM due to an outage in our data center infrastructure. This resulted in degraded service for a subset of users. **Root Cause** The root cause was identified as a deep-seated failure within the core systems of our data center. Although a fail-safe redundancy mechanism was already in place, the nature of the error penetrated beyond its protective scope, rendering it ineffective in this instance. **User Communication** We promptly informed users of the issue through a notification badge displayed within the app, indicating a temporary service degradation. **Resolution** Remedial actions were initiated immediately upon identification of the issue. Full service was restored by 11:00 AM. **Next Steps** We are conducting a comprehensive review with our data center partner to understand the failure path in more detail. Additionally, we are exploring enhancements to our redundancy design and improving monitoring and alerting to reduce the impact of similar incidents in the future. https://status.echoprm.com/maintenance/536085 Fri, 28 Mar 2025 14:29:05 -0000 https://status.echoprm.com/incident/536085#1acdf4c8e29bd5f20898c2c96202248492e479a8ce0740009fe584aa3696daa1 Maintenance ⚠️ Planned maintenance and update release is scheduled for Mar 29th, from 6:00 AM to 9:00 AM (CET). Please expect intermittent service interruptions during this time. ⚠️ https://status.echoprm.com/maintenance/473841 Sat, 07 Dec 2024 05:40:00 -0000 https://status.echoprm.com/incident/473841#4f118d7d6638dc203fb557b1b5218a65a8607b01e64bd77dd607599f2d1a7989 Maintenance ⚠️ Planned maintenance and update release is scheduled for Dec 7th, from 6:00 AM to 10:00 AM (CET). Please expect intermittent service interruptions during this time. ⚠️ https://status.echoprm.com/incident/396851 Thu, 11 Jul 2024 17:25:00 -0000 https://status.echoprm.com/incident/396851#1d37fd13877d95eaba79a1cf770ab464b71e97117a00900cc087f1d498e97b89 Incident The problem has been resolved by our platform provider. https://status.echoprm.com/incident/396851 Thu, 11 Jul 2024 13:00:00 -0000 https://status.echoprm.com/incident/396851#2d9daa008140b48c8459288f63d9583f94396c1c30722ee15b53ae07288b07da Incident We have observed increased latency affecting file storage (images and files) for some clients. Our team is investigating and working on a solution. https://status.echoprm.com/maintenance/282254 Sat, 04 Nov 2023 05:00:00 -0000 https://status.echoprm.com/incident/282254#77724536478daacac206c5dceaee594ef43d377d01b1083be5f54b9045c5c657 Maintenance ⚠️ Planned maintenance and update release is scheduled for November 4, 2023, from 6:00 AM to 10:00 AM (CET). Please expect intermittent service interruptions during this time. ⚠️ https://status.echoprm.com/maintenance/201212 Fri, 28 Apr 2023 06:27:48 -0000 https://status.echoprm.com/incident/201212#c3d1b10d8bcd9901edd82d24e9bbf17ee012c1638f5a0fa528459d8b0eabcb01 Maintenance 🎉 New Functionality will be available. https://status.echoprm.com/incident/193144 Wed, 29 Mar 2023 16:00:00 -0000 https://status.echoprm.com/incident/193144#e61c1aa4314aecdd75be0f696f8b2f1270b3cb400315f84de2fa1ab2ceade781 Incident Long App load time was identified and resolved. https://status.echoprm.com/maintenance/64764 Tue, 04 Jan 2022 11:30:52 -0000 https://status.echoprm.com/incident/64764#38dcc020475512e873ffbec3112077972cdf117434682e21784d9b4419fbaa04 Maintenance Backend operation may be interrupted for a short time.